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Shein is one of the best e-commerce platforms that provide ample products for all age groups and gender. Be it male, female or kids it offers a wide range of accessories, fashion wear and swimwear as well. Shein is present globally and it offers its services all over the world. You do not have to worry as there are SHEIN customer services present 24*7 for your assistance.

They answer your queries through live chat, email and you can register your complaint on their official website. Not only this, SHEIN gives the best services and items but in a few cases the delivered item maybe not so satisfactory for the customer, and in that case, the customer can return the item using SHEIN Return Policy.


In this blog, we are going to talk about the Shein Return Policy and also how can you return the item on SHEIN using SHEIN Return Policy.

Returns and Exchanges as per SHEIN Return Policy

As mentioned above, if the customer is not 100% satisfied with the purchased items then SHEIN gladly accepts the returns within 15 days from the date of delivery and SHEIN has made the process of returns very simple for you.

As you know the time limit of return is within 15 days of delivery that is why:

1. If several orders are having a delivery time gap of fewer than 15 days, then the process of returns can be done altogether during the given return duration.

2. And in case, the different packages are having a delivery a time gap of over 15 days, then you need to process the returns respectively and that needs to be done within the given duration.

Process of self-help return as per the SHEIN Return Policy

You need to log/sign in to your SHEIN account first.

Then go to My Orders, and then click on the “Return Item” option.

After that choose the product you need to return, then mention the reasons, and click on submit.

Select the method of mailing between two options self-sending or pick-up service ( you need to select the pick-up address as well as information required as per the post office).

Then SHEIN logistics will contact you very soon, then just wait for the courier to pick up the item or you can also take the sealed item to the nearest mailing point, then just send it to the SHEIN return center.

You will get the confirmation from the team as soon as SHEIN will receive the returned and then the status of the return and refund will be updated within 7 working days. You will get your refund in your SHEIN wallet or to the account from which you have made the purchase.

Process of Return with the help of customer service as per the SHEIN Return Policy

Firstly you need to contact the SHEIN Customer Service on the official website, then you need to indicate the products(s) that need to be returned and mention the reason. Hence they are there 24*7 so you will get the response very soon.

As soon as you will receive the instructions of return from SHEIN, start packaging up the product using its original packaging.

Then deliver your package to the local post office.

As per the SHEIN return policy, the returns are processed within 5 working days mostly. And as soon as your item will reach the SHEIN’s office your refund will be initiated in your SHEIN wallet or your original payment account.

You can use your wallet balance to make another purchase. You will get a notification after receiving the refund and you will get a confirmation email too.

In case you have paid using COD, your wallet balance will not be withdrawn, you can use it with coupon code and points while making another purchase.

Conditions as per the SHEIN Return Policy

Return Time & Order Status

Returns should be dispatched within 15 days after delivery.

The orders need to be delivered, and the given address should be of the recipient should be in India.

In case you have got a damaged or defective item must notify Shein Customer Service within 24 hours after receiving the item.

You cannot return the mentioned Items

You cannot return lingerie, bodysuits, swimwear, event & party supplies, underwear, DIY supplies, beauty, pet supplies, jewelry, and accessories (excluding bags, scarves, and mermaid blankets).


 
 
 
servicesheincustom

Shein is one of the most loved and used e-commerce fashion clothing platforms. Well, it does not only offer a wide variety of clothes but also ample accessories for both men and women and is available for kids as well. SHEIN is the platform that delivers worldwide and is serving the customers very effectively. Shein Customer Service is serving the customer worldwide 24*7 by different communication methods. They also have different shipping criteria. And if one is looking for trendy outfits at a lower price then SHEIN is one of the best choices for them.



In this article we are going to talk about, where does SHEIN ship from? As many have questions regarding this. Let us find out the answer for you. Read below to know more.

SHEIN shipping information

Well, as mentioned earlier it ships globally and is present for every age group. One of the most common FAQs is “where does SHEIN ship from?”. Let me tell you the answer.

SHEIN USA

Mostly, the items of SHEIN ships from China. And they are having a warehouse in the United States also. It takes a minimum of 2 business days to deliver your order. And maximum it takes 15 business days to deliver your package. Well, it also depends on the quantity of the items you have ordered. In case you need the item ASAP, then you need to order it prior 4-5 days before you want it.

SHEIN UK

In the case of SHEIN UK, the order will be dispatched from your nearest warehouse as soon as it is possible. However, the majority of stock is available in China so, maybe you will be receiving different packages even for the same order. And the customers receive the item through the UK courier partners of SHEIN.


 
 
 
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